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Traveler’s Customs Charter

Traveler’s Customs Charter, by the Customs Agency

The Charter is divided into two parts – trips to/from non-EU countries and trips within the European Union – and provides all the necessary information for the customs clearance of goods that travelers most frequently carry with them. To consult or download the Traveler’s Customs Card and for other customs information, click here.

The purchased goods and the related invoice must be presented to the Customs Office upon exit from the EU territory, which must stamp the commercial documentation as proof of the goods’ exit from the EU territory.

IMPORTANT: Travelers residing or domiciled outside the European Union can obtain a refund or exemption of the IVA (equivalent to GST) included in the sale price of goods purchased in Italy. This benefit can be granted provided that:

  • The total purchase value exceeds €70 (including IVA/GST);
  • The goods are intended for personal or family use and are transported in personal luggage;
  • The purchase is documented by an invoice with a description of the goods, the traveler’s personal data, and the details of their passport or equivalent document;
  • The goods are transported out of the European Union territory within three months following the month of purchase;
  • The purchased goods and the related invoice are presented to the Customs Office upon exit from the EU territory, which must stamp the commercial documentation as proof of the goods’ exit from the EU territory;
  • The validated invoice is returned to the Italian seller within four months following the month of purchase. To obtain the benefit of the refund or exemption of the VAT included in the sale price of the goods purchased, the goods must always be presented to the customs office.

ATTENTION: The Italian Consulate in Brisbane is not authorized to stamp any documents for VAT refund purposes related to purchases made in Italy.

For further information, check also the website of the Customs and Monopolies Agency.